Please choose the appropriate campus selection to gain information on the following:

  • Requesting maintenance work through online system (BEIMS)
  • Request a key or access control card
  • Requesting assistance in moving office
  • Booking a room
  • Altering room temperature
  • Parking issues
  • Pool vehicle access
  • Lost property (Gippsland only)

Facilities Services does NOT control the following:

  • Phone and data issues should be addressed to the ITS Service Desk or 5327 9999.
  • Lost property (Wimmera) is handled by the Campus Amenities section. For the Mt Helen Campus contact Sally Forsyth via email at or on 5327 9182. For the Horsham Campus contact the Student Centre in C Building. For the SMB Campus Contact Security on 5327 6333 or Building A Security Office.
  • Residence issues are handled by the Residence Administration Office on 5327 9480.
  • Issues relating to the swimming pool or facilities booked through UniSports should be addressed to UniSports on 5327 9695.