Concerns and complaints
How are equal opportunity/discrimination/harassment concerns and complaints dealt with at FedUni?
If you have a concern (either about something happening to yourself or something you are aware of around you), the first thing to do is to obtain information and assistance.
Here are some starting points for confidential advice and assistance:
- Equity & Equal Opportunity - 5327 9357 / 5327 8104 or firstname.lastname@example.org
- The Disability Liaison Unit (for issues concerning students or staff with disabilities): 5327 9757 or email@example.com
- The Director, Human Resources (for issues concerning staff) - 5327 9718 or firstname.lastname@example.org
- Student Advisory Service - 5327 6105 or email@example.com
- MUGSU Student Rights Officers (Gippsland students only)
- University Grievance Officer (for issues concerning students) - 5327 9021 or firstname.lastname@example.org
Their role is to help you to decide on the best way to deal with your concern. You may decide to take direct action yourself, or invoke a FedUni process eg harassment/ discrimination complaint procedure, or bullying complaint procedure, or grievance procedure, or discipline process.
The aim of FedUni's processes is to resolve concerns and complaints so that staff and students can continue their work and studies in a safe and supportive environment. In most cases this can be done through discussion, or through a conflict resolution process where both sides reach agreement. In some cases, an investigation is needed and a FedUni senior manager will decide what action is needed.
If a complaint is raised against you, you might also want to get information on the process from one of the people listed above. FedUni processes operate under the principles of natural justice - so you can expect to be treated fairly, impartially and have the opportunity to know and respond to the issues raised against you.
The range of possible outcomes of these processes is very wide - ranging from no action being taken, through to dismissal/exclusion.
- View FedUni's Equal Opportunity and Valuing Diversity Policy.
- View FedUni's Discriminatory and Sexual Harassment Complaint Procedure.
- View FedUni's Bullying Prevention and Management Policy and Procedure.
- View information regarding student grievances.
- View information regarding staff grievances.