Initiative updates

Student and Retention Success Project - December - 2016

The university-wide, Council-endorsed Student Retention and Success (SRS) initiative continues to develop, implement and coordinate a wide range of initiatives to arrest student attrition and maximise student retention and success.

Highest number of scholarships offered in 2017. Foundation scholarships are open for 2017, with commencing or continuing higher education student, enrolled in an undergraduate degree (including honours), master degree or TAFE all eligible. Students will be assessed on their financial and personal circumstances and commitment to study. Scholarships offered have values ranging from $1,000 - $7,000. Please direct interested students to visit federation.edu.au/scholarships

Scholarships team launches new webpage for 2017. A simpler, user friendly landing page has been designed to enable users to find the information they need more directly.  Scholarships, bursaries and grants are simply explained and categorised for both current and prospective students, domestically and internationally. The scholarships team will manage the content for these pages with faculties linking into it keeping content up to date as awards open and close. Any student enquiring about scholarship, bursary or grant opportunities are encouraged to visit the site and register for Kickstart or contact scholarships@federation.edu.au directly.

Unified communications guide near completion. Experience copywriter and lecturer, Lorna Hendry, is midway in putting together FedUni’s guide to communicating to students. Expected completion date is late January, 2017.

Admissions, Retention & Success team keep busy contacting our students. We have had continued contact with commencing and continuing students this month. Some highlights:

  • An eNewsletter was sent to all VTAC applicants who have listed FedUni as a preference, inviting them to come along to FedUni’s Info Day which was held on Wednesday 14th Dec.
  • The Early Round enrolment day occurred last Tuesday December 6th with all commencing students received an email and an SMS inviting students to come along.
  • In anticipation of results being released, an email was sent to all students advising of the appearance changes to my Student Centre, and what to expect when they login to view their grades.
  • On the day of results being released (Dec 2nd)students were informed via email how to access their grades, view assessment categories, and the steps involved if students didn’t receive the results they were expecting.

Preparing students for study. A commencing student survey will be sent this month to ascertain the relevant information that students wish to receive to help them transition into their studies for 2017. Data collected from this survey will assist with personalising welcome outbound calls in January. For more information on this initiative, please contact Jess Mitchem.

Student retention and success highlighted in faculty Dean’s awards. Faculty of Arts and Education awarded their Dean’s awards last week. This year’s recipient for Student Retention and Success was Anna Morton. Anna takes a student centered approach to her teaching, particularly with her online students. She expertly uses technology to engage and support online students. Congratulations to a very worthy recipient.

Faculty planning days celebrate success and plan for 2017. All faculties have recently participated in planning days with Faculty of Health reporting a clear acknowledgement of their focus on student retention and success. The Associate Dean SRS, Andrew Smith, facilitated a session as part of planning day, to share innovative ideas, to motivate staff, and to focus on improving student retention actions across the faculty into 2017 and beyond.

Student HQ seeking Communications Officer. HQ is currently recruiting for a Communications Officer role which will be a key driver to achieve uniformity across student communication, university wide. For more information, please contact Andrew Strachan.

All staff asked to consider messages to students over the break. As the SRS initiative requested last week in our FedNews release, we request all staff to please update your voicemail messages and email auto-replies to reflect your availability over the Christmas break and into the new year. Where possible, please transfer your telephone calls to a willing colleague who is available to answer queries while you are away, and/or provide an alternative email and phone contact faculty/school number in your voice and email messages.

Failing this, Student HQ details can be provided to students in your messages. The correct central email address is info@federation.edu.au and the central phone number is 1800 333 864. Student HQ staff monitoring this email and phone number may not have faculty/school specific information in every case to help students, so wherever possible, please refer to other teaching staff before considering the Student HQ option. Details of what Student HQ can provide to students can be found here.

Thank you to all the staff who have welcomed, contributed and supported the Student Retention and Success initiative to date.  Please have a safe and festive Christmas break and we shall continue to keep you updated in the new year.