CRM is to explore and validate the use of a Customer Relationship Management (CRM) application within the university to improve prospective student follow-up and enable self-service of common questions.
The Greener Buildings program will install energy saving infrastructure to reduce utility costs and greenhouse gas emissions for the University. These infrastructure changes will help achieve a target in the University Charter (pdf, 1.8mb) to reduce greenhouse gas emission by 5% per annum. The total cost of the program is $ 2.75 million and the project should be completed in 2016.
|Campus||Infrastructure item||Implementation date|
|Mt Helen||Hallway lighting upgrades||2015 and 2016|
|LED carparking lighting||Mid-2015|
|LED outdoor flood lighting||Late 2015|
|Variable speed drives (VSD) on HVAC pumps||Early 2015|
|Gas boiler replacement program||2015 and 2016|
|Building control optimisation||Late 2014|
|Horsham||70 kw solar power system||Early 2015|
|LED downlights and LED carpark light upgrade||Mid-2015|
|Replacement chiller||Late 2015|
|Building automation system||Late 2015|
|SMB||LED downlight and LED outdoor flood light upgrade||Mid-2015|
|VSD on pumps||Early 2015|
|Camp St||LED downlight and LED outdoor flood light upgrade||Mid-2015|
|VSD on pumps||Early 2015|
Works include: C Building Refresh (2015), S Building Activation (2015), Ground Floor Student Commons (2016), Ground Floor Awning (2016), Meeting Point Star (2018).
This project is to implement functionality to enable a prospective student to see what credit they will receive for previous study results against a specific course, and to have the credit applied at the time of application.
The objective of the PeopleSoft Systems Upgrade (PSU) is to improve the delivered functionality of Campus Solutions by adding new features and redeveloping the existing functionality so it can be used effectively for both higher education and VET sectors.
System Center Configuration manager simplify's the management and migration of existing devices to Win 10 SCCM manages the deployment of system updates and endpoint virus protection. Microsoft SCCM will become the platform for Federation University to manage the deployment of the new Windows 10 SOE for students while enabling "BYOD" Bring Your Own Device alternative models for device deployment & management.
Implementation of an application to enable a more service-centric initiation and flow of ITS service requests. The project will also direct change of internal processes to align ITS staff and processes towards best practice and greater efficiencies. Implementation of the knowledge base will create the foundation for a single point of self-service information across the university.
The professional experience / placement of students during their studies happen within a number of Faculties. Currently each Faculty has independent sources of data-gathering repositories - anything from a spreadsheet to a simple database. The implementation of a single application for all Faculties is being instigated, and delivered for use, with integration into other corporate applications.