Current projects

1W Student HQ

Student HQ provides support to future and current students, in person, online or over the phone. It is one central location on each campus where students can visit to get any assistance they need relating to their studies. This project will establish the Student HQ at the Gippsland campus.

Ballarat Tech School

The establishment of a new Tech School at SMB campus's MB John building (K). A government initiative.

Brisbane Campus

Establishment of an International focused campus in the Brisbane CBD in line with the university's 2016-2020 Strategic Plan.

BSP - BAU Support Project

Due to decline of resource in ITS/SRS team, based on Core Stakeholder's request, this project is created to deliver on 14 high priority items for an urgent delivery. All items are extracted from BAU master list and they are identified by business as critical for their day to day operational work and performance.

Campus Solutions Upgrade v9.2

Campus Solution application upgrade to 9.2 is an oracle support and maintenance requirements as Oracle will stop supporting 9.0 version in next few years. Furthermore, this application upgrade will modernise the look and feel, improve work flow processes and will provide added functionality that would not only attract student attention but also it would help improve the user experience. This project will provide a comprehensive application upgrade, based on the current state of the application and followed by PeopleSoft Enhancement projects in which additional functionalities will rollout i.e. Program Enrolment for Higher Education students with FLUID look and feel.

Campus toilet improvements (Mt Helen)

Improvements to toilet facilities across the Mt Helen Campus. Funded for 2016, however program for 6 years has been proposed to Steering Committee upgrading 21 toilet locations across the campus.

Contract Management Implementation

The Finance and Legal departments at the University have approached SCIP and ITS with the need to address a requirement for a system to control applicable services in their area. It is now an audit requirement to manage these processes better and after some consultation and workshops we have identified an opportunity to utilise additional modules within our existing Service Now service management tool.


CRM is to explore and validate the use of a Customer Relationship Management (CRM) application within the university to improve prospective student follow-up and enable self-service of common questions.

Facilities Services Alerts Notifications Initiative

Facilities Alerts Notification Initiative and the FS Process Transformation.  Work is done in kind.

Facilities Services BEIMS Implementation - Western

BEIMs implementation for western - The Objective is to have a one software management system that reports, tracks and manages the Facility Services requests and building maintenance schedules across all campuses of Federation University.

FedUni Greener Buildings Program

FedUni's Greener Building program is installing energy saving plant & equipment to reduce operating costs and greenhouse gas emissions.  LED lighting, solar and efficient heating and cooling systems are all part of the program.  To date, electricity consumption has fallen by 21% which reduces operating costs by over $500K per annum.

Campus Infrastructure item Implementation date
Mt Helen Hallway lighting upgrades 2015 and 2016
  LED carparking lighting Mid-2015
  LED outdoor flood lighting Late 2015
  Variable speed drives (VSD) on HVAC pumps Early 2015
  Gas boiler replacement program 2015 and 2016
  Building control optimisation Late 2014
Horsham 70 kw solar power system Early 2015
  LED downlights and LED carpark light upgrade Mid-2015
  Replacement chiller Late 2015
  Building automation system Late 2015
SMB LED downlight and LED outdoor flood light upgrade Mid-2015
  VSD on pumps Early 2015
Camp St LED downlight and LED outdoor flood light upgrade Mid-2015
  VSD on pumps Early 2015

Flecknoe Building Refurbishment

The intent of the project is to enhance the existing and potential collaborations between business, industry, government agencies and FedUni TAFE. It would put the University into a position where it could replicate industry-academic partnerships in the TAFE sector such as the Fiona Elsey Cancer Research Institute, where the Institute employs post graduate students, shares scientific staff with the University and works with the University on common plans. The redeveloped building will support start-up enterprises and small businesses with a skills and technology focus, networked with the Technology Park at the Mt Helen Campus and within the Ballarat central business district, and in the process provide employment and skills development opportunities for Fed Uni TAFE students and graduates.

Gippsland Hi Tech Precinct

Project will establish an innovation building to provide pathways from education to industry.

Legal Services Management Implementation

Improve legal service delivery, gain visibility into work and deliver rapid time-to-value through legal service management in ServiceNow

Mt Helen Master Plan Improvement

Works include: C Building Refresh (2015), S Building Activation (2015), Ground Floor Student Commons (2016), Ground Floor Awning (2016), Meeting Point Star (2018).

Online credit precedence

This project is to implement functionality to enable a prospective student to see what credit they will receive for previous study results against a specific course, and to have the credit applied at the time of application.

PeopleSoft Systems Upgrade (PSU)

The objective of the PeopleSoft Systems Upgrade (PSU) is to improve the delivered functionality of Campus Solutions by adding new features and redeveloping the existing functionality so it can be used effectively for both higher education and VET sectors.

PEP (PeopleSoft Enhancement Project)

PEP is initiated to deliver on Road to Recovery items requested by Core Stakeholder Group within the master list. This project will use PeopleSoft program staff and contractors over the period of six months to deliver items required by the business.

Project Portfolio Suite (PPS) Enhancement Project

Digitalise the manual the current brief and prioritization process of University ideas/issues/needs by using ServiceNow Idea & Demand Management features to - capture, manage, prioritize and transition into project or BAU deliveries - relating to IT, physical and research. This functionality will be delivered through a Service Portal.

Relocation of Building & Design

A project to relocate Building & Design at SMB to make way for the Flecknoe refurbishment.

Relocation of Centre for Gippsland Studies

A project to relocate the Centre of Gippsland Studies to the Gippsland Campus Library.

Relocation of Visual Arts

A project to relocate Visual Arts at SMB to make way for the Ballarat Tech School project.

Research Management System

Implementation of a new Research Management System - IRMA.

SCCM & Windows 10 SOE

System Center Configuration manager simplify's the management and migration of existing devices to Win 10 SCCM manages the deployment of system updates and endpoint virus protection. Microsoft SCCM will become the platform for Federation University to manage the deployment of the new Windows 10 SOE for students while enabling "BYOD" Bring Your Own Device alternative models for device deployment & management.

Scheduling Portal Project

Delivering a portal for Scheduling, which encapsulates - request, catalogue, knowledge, which underpins the way in which Scheduling deliver their services to the university.

ServiceNow implementation

Implementation of an application to enable a more service-centric initiation and flow of ITS service requests. The project will also direct change of internal processes to align ITS staff and processes towards best practice and greater efficiencies. Implementation of the knowledge base will create the foundation for a single point of self-service information across the university.

Student placement system

The professional experience / placement of students during their studies happen within a number of Faculties. Currently each Faculty has independent sources of data-gathering repositories - anything from a spreadsheet to a simple database. The implementation of a single application for all Faculties is being instigated, and delivered for use, with integration into other corporate applications.

Textbook & Research Materials Initiative

Semester 2 Textbooks & Resource Materials Initiative - Continual Service Improvement.  Work is done in kind.

Travel management system (TMS)

A project to implement a new travel management system, Concur.

Video content platform

A joint CLIPP/ SCIP project was identified for the purpose of identifying, selecting and implementing an appropriate range of technologies to enable the capture and publication of educational video content with capacity to support a variety of video tasks and requirements across the university.