Media releases

Federation University Australia is pleased to build upon its long-standing relationship with Concentrix, the leading global business services provider, on its Brisbane Campus. 

“Concentrix is a valued partner of the University and we are thrilled to be able to work together in Brisbane,” Alexandra Elibank Murray, Director of the Campus, said.

“The collaboration will offer our students the opportunity to access a real world recruitment process, building their job application and recruitment skills while gaining feedback from our corporate partner.

“With Concentrix’s reach of over 125 global locations and FedUni Brisbane’s international student population it is an exciting partnership.”

Peter Monk, General Manager of Concentrix ANZ, said the opportunities were exciting for both organisations.

“We are so pleased to continue working with FedUni in their new location,” Mr Monk said.

“We are looking forward to the expansion of our 'Community Model' to further allow the contact centre services to grow in Australia and at the same time support students through their degrees at FedUni Brisbane and prepare them into the workforce.”

Concentrix focuses on customer engagement and improving business outcomes for over 450 global clients across many continents. More than 100,000 staff deliver technology-infused, omni-channel customer experience management, marketing optimisation, digital, consulting, analytics and back office solutions in more than 40 languages from more than 125 delivery centres.

The company serves automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.

Located at 333 Ann Street, Brisbane, the $6 million FedUni campus will initially offer four programs to international students: Bachelor of Commerce (Accounting); Master of Business Administration (Health Services Management); Master of Technology (Software Engineering); Master of Technology (Enterprise Systems.

The innovative Concentrix collaboration will commence in 2018.