Invoicing, payment and debts
The following sections outline rules and expectations in regards to paying fees and charges related to VET program enrolments.
For further information regarding University guidelines, students should refer to the FedUni handbook, or contact student financials.
1. Fee Payment
It is the Universities policy that students should pay all fees and charges at the time of enrolment. Students who do not pay at the time of enrolment will be invoiced and have strictly 14 days to pay. Invoices will be available via the self service function on mySC.
Students can make payment via self service using a credit card, or by using the relevant biller codes located on the invoice to make payment via BPay or Post Billpay.
Students may also pay in person at one of the cashier payment points below. We accept all standard payment methods.
Mt Helen: University Drive Building D: Ground Floor Phone
SMB: Lydiard Street South Ballarat Building D: Ground Floor
Horsham: Baillie Street Building C: Ground Floor
Failure to pay fees by the due date will result in a hold being placed on the students account preventing them from accessing certain University services such as access to results, academic transcripts, graduation, and library services.
2. Third Party Authorisation to Pay Tuition Fees
If fees are to be paid by an employer or agency then the Third Party Authorisation to Pay Tuition Form must be completed and returned to email@example.com. Charges will remain on the students account until the form has been received and processed.
If an employer or third party does not make payment of the enrolment fees prior to the due date a hold will be placed on the students account restricting access to some University services such as results, transcripts and graduation.
Third parties will not be invoiced without a written and signed authority.
Any third party who is a Commonwealth Government Agency or part of a Commonwealth program or initiative will NOT be eligible to pay a concession fee on behalf of any student.
- Enrol or re-enrol
- Receive a Statement of Results or Academic Transcript, graduate or receive an award of the University
- Use library services
- Use computer services
4. Payment Plan Arrangements
In extraordinary circumstances a student enrolling into a certificate I-IV program who is unable to pay their fees in full within 14 days of enrolling may apply for a Payment Plan Arrangement for their tuition component only. The Application form (pdf, 237kb) MUST be received prior to the invoice due date.
The student will be advised in writing (email) if their application has been approved.
To be considered for a deferred payment plan the following criteria must be met:
- Studying a VET course
- All material and Ancillary fees paid prior to application
- Total Tuition Fees greater than $300
- Have paid a minimum 20% deposit of the tuition contribution is required at the time of enrolment.
- No outstanding debts for previous studies, library fees, etc.
- Completed application form correctly and attached relevant supporting evidence to prove financial hardship.
- Not eligible for VET FEE-HELP
If you are approved for a payment plan the following must be abided by:
- Payments to be made via the online e-gate payment service or via Bpay or Post Billpay
- Minimum fortnightly payments required.
- Maximum 12 week payment plan to approved students based on factors pre determined by the University.
- Failure to make payment will result in a hold on the students account and possible course cancellation.
If the Payment Plan Arrangement application is not approved, full payment of fees must be paid immediately.
Students eligible for VET Fee-Help are not eligible for Payment Plan Arrangements Students ineligible for VET FEE-HELP may apply for a Payment Plan Arrangement for their tuition contribution.
Note: All Material fees must be paid at the time of enrolment. Students enrolled in courses which have associated material or Ancillary fees will not be entitled to receive these until full payment is received. Evidence of payment may be required to receive goods or services.
The University reserves the right to alter any course, procedure, regulation or fee.
For information regarding University guidelines, students should refer to the FedUni handbook