Refunds

Domestic students

If you discontinue studies or reduce your enrolment on or before census date you may be eligible for a refund of any fees paid for the semester. A refund can only be paid where:

  • We have received the money that is to be refunded and the funds have been cleared
  • You have already actioned any enrolment changes
  • The effective date of the enrolment change is on or before census date
  • The payment has not been allocated to any other outstanding fees or assessed for the following semester. Credit in a student's account will be applied to any other debts held by the student before a refund is issued.

To apply for a refund complete the Domestic Refund Request Form. Completion of this form does not constitute an application to cease/alter your enrolment. You are still required to lodge the appropriate forms at Student Administration. Unless otherwise specified a cheque refund will be generated within 20 working days of receipt of your completed application.

Commonwealth-supported students (CSP)

  • If you have paid your student contribution up-front you will be entitled to a 100% refund for course withdrawals made prior to and including the census date for the applicable semester.
  • If you have elected to defer your student contribution, you will not incur a HECS-HELP debt for course withdrawals made prior to and including the census date for the applicable semester.
  • No refund of any amounts paid will be given if you withdraw from a course or program after the census date for the applicable semester.
  • If you withdraw from a course(s) after the census date and have elected to defer your student contribution, you will incur a HECS-HELP debt for that course(s).

Domestic fee-paying students

  • If you have paid your student tuition fees up-front you will be entitled to a 100% refund for course or program withdrawals made prior to and including the census date for the applicable semester.
  • If you have elected to defer your tuition fees through the tax system, you will not incur a FEE-HELP debt for course or program withdrawals made prior to and including the census date for the applicable semester.
  • You are not eligible for a refund of any amounts paid for a course or program if you withdraw after the census date for the applicable semester.
  • If you you have elected to defer payment of your tuition fees you will incur a FEE-HELP debt for any courses withdrawn after the census date for the applicable semester.

Student Services and Amenities Fee (SSAF)

  • SSAF is calculated and charged progressively for each semester, based on your enrolment (study load) within a calendar year.
  • Students who withdraw from a program/course(s) before the applicable semester census date, and have paid their SSAF upfront, may be eligible for a full/partial refund.
  • You are not eligible for a refund of any amount paid for your SSAF if you withdraw from your program, or courses of study, after the census date in the applicable semester.
  • If you have elected to defer payment of your SSAF you will incur a SA-HELP debt if you withdraw from your program, or courses of study, after the census date in the applicable semester.

SA-HELP incurral date

The incurral date for SA-HELP will the census date ie. the last day in which you can drop your courses without being financially liable. For more information on SA-HELP visit Student Services and Amenities Fee and the Study Assist website.

Important: after the incurral date no remission of SA-HELP debts are available.

Non-award course fees

Students who pay higher education non-award course tuition fees and subsequently withdraw prior to the relevant course(s) census date are entitled to a full refund of the fees paid.

Non-compulsory course fees

Students should refer to their relevant School for details of eligibility for refund of non-compulsory course fees.

Policies and procedures

International students

Please refer to the following policy and procedure for information regarding refund for international students:

To apply for a refund complete the International Refund Request Form. Completion of this form does not constitute an application to cease/alter your enrolment. You are still required to lodge the appropriate withdrawal forms.