If there are signs that you are not doing so well you will receive a letter or email (usually both), warning you that your performance is unsatisfactory and asking you to meet with your Program Coordinator or staff member in your faculty.
If you are an international student, under Australian law, the University is obliged to track your progress and make sure that you are successfully completing your studies. If you do not maintain satisfactory progress your visa will be at risk.
Exclusion or suspension letters
Exclusion or suspension letters are sent when any attempt to improve your academic performance has not worked and you will be told that your performance is unsatisfactory.
In most cases this occurs where a student:
- Fails in 50% or more of the courses in which they are enrolled in any semester.
- Fails any course for the second time
If you are in this situation you have 20 working days* to appeal the exclusion or suspension letter (sometimes students may receive a letter about a restricted program - the same applies).
Appealing an exclusion or suspension
You can appeal a notice of exclusion or suspension by writing a letter explaining why you should not be excluded or suspended from your program.
In the letter you need to outline what has impacted on your current studies, and what you intend to do to make sure that you don't find yourself in this situation again. For example: have you reduced the number of hours you are working or started attending PASS sessions to support your studies? To assist you in preparing an exclusion or suspension appeal letter please read Statute 5.5 and use the letter template:
Please include with your submission copies of any documents that you think are relevant to your case. Examples include statutory declarations, letters of support from a medical professional, academic transcripts, special consideration forms, study plans.
We can assist students to draft and proofread letters before they are submitted.
Submitting your appeal
Your letter and supporting documentation should be sent to the Executive Dean of your faculty. Contact details are contained in the table below.
|Faculty or School||Email address|
|Faculty of Education and Artsfirstname.lastname@example.org|
|Faculty of Healthemail@example.com|
|Faculty of Science and Technologyfirstname.lastname@example.org|
Don't delay – timelines apply.
If you require assistance or more information regarding unsatisfactory progress you can contact us.
*Working day - means an ordinary business day of the University (excluding weekends, public holidays or days on which the University is officially closed, eg. Christmas close-down)