IT help

ITS Student Help - Easy As

Information Technology Services (ITS) can help you with your IT needs.

Log in to FedUni's online systems

To access our online systems you will need a log in (student ID) and password. Your preliminary password for your first log-in is the first initial of your first name, a full stop, and your full date of birth. Example: John Smith, born 14 August 1980. Password: j.14081980

Before accessing any FedUni systems you will need to change your preliminary password to your own personalised password. This can be done via the Password self-service page.

Connect to FedUni Wi-Fi (eduroam)

Wi-Fi is accessible for all staff and students in all student and public areas such as lecture theatres, classrooms, tutorial rooms and cafes. Instructions for setting up your device(s) to connect with our Wi-Fi can be found on our Wireless (Wi-Fi) access help page.

Access your Office365 account

As a new student you will be provided with an Office365 account. This account gives you online access to the familiar Microsoft Office programs (Outlook, Word, PowerPoint, etc.) and enables you to work on your documents online, anytime, anywhere. This account also provides you with the option of downloading these programs to your own personal desktop or laptop for free and provides you with 1TB of storage space online.

Peruse our Offers and free stuff help section to download and set up your Office365 account.

Access your student email

Access to your student email is provided via Microsoft Office365.

You can log in to Office365 and access your inbox via our Access my student email help page.

Print or photocopy

We use a system called Follow Me Print for all of our printing and photocopying. You'll need to use a credit card to apply credits to your student card by logging in to the Follow Me Print website.

General printing costs are outlined in the table below.

Paper size Colour Print type
A4 Black and white Single $0.10
Duplex $0.20
Colour Single $0.25
Duplex $.0.50
A3 Black and white Single $0.20
Duplex $0.40
Colour Single $0.50
Duplex $1.00

Once you have credit on your student card, you can log on to any FedUni computer on campus and send your document to the 'Student queue' printer. When you are ready to collect your printout, go to any FedUni printer and hold your card against the printer reader to open your account. Select 'Print Anywhere', select your document and press Start.

Offers and free stuff

Being part of the FedUni community gives you access to various special offers. Check out our Offers and free stuff page to see what cool stuff is available to you!