ITS support

myIT@FedUni service desk supportService Desk

This is the first point of contact for all computer, telephone and communication-related enquiries.

You can request assistance via:

ITS are currently running a pilot to measure the demand for IT support after hours.  From 25 February 2015, the ITS Service Desk operating hours will be extended during weekdays and will also include Saturdays.

Hours of operation

Monday to Friday - 8:30am to 12:00am.

Saturday - 10:00am to 3:00pm.

information desk (walkup support)Information Desks  

(Walk-up support)

Limited IT assistance for students is available at Information Desks, which are usually located with the Library Information Desk or as part of the reception areas.

Assistance for students in gaining access to the University wireless network with personally owned laptops is available at the Mt Helen Campus library by appointment only.

Building 1E, Level 2
Northways Road
Churchill VIC 3842
Learning Resource Centre
Building C
Baillie Street
Horsham VIC 3402
SMB Library
E J T Tippett Building
Lydiard Street South
Ballarat VIC 3350
Camp Street
Reception Desk
State Offices Building
Camp St
Ballarat VIC 3350
Mt Helen
E J Barker Library
Building L
University Drive
Mt Helen VIC 3350

For opening hours please contact the relevant campus library or service area.