ITS support

myIT@FedUni service desk supportService Desk

This is the first point of contact for all computer, telephone and communication-related enquiries.

We provide information and assistance as well as a referral and fault-logging service for more complex and time-consuming desktop and network problems.

You can contact us via:

The Service Desk operates Monday to Friday from 8:30am to 5:00pm.

information desk (walkup support)Information Desks  

(Walk-up support)

Limited IT assistance for students is available at Information Desks, which are usually located with the Library Information Desk or as part of the reception areas.

Assistance for students in gaining access to the University wireless network with personally owned laptops is available at the Mt Helen Campus library by appointment only.

Northways Road
Churchill VIC 3842
Learning Resource Centre
Building C
Baillie Street
Horsham VIC 3402
SMB Library
E J T Tippett Building
Lydiard Street South
Ballarat VIC 3350
Camp Street
Reception Desk
State Offices Building
Camp St
Ballarat VIC 3350
Mt Helen
E J Barker Library
Building L
University Drive
Mt Helen VIC 3350

For opening hours please contact the relevant campus library or service area.